Valentine’s Day cookie orders are now closed. Heart-shaped cut outs are still available but will not be fulfilled for Valentine’s Day.
Return Policy
Due to the custom nature of both baked goods and digital content, all sales are final and non-refundable once an order is placed and work has begun.
Cookies
Each batch is made to order and handcrafted with care. As a home-based bakery, we do not accept returns or offer refunds for baked goods unless there is an error on our part. If you have concern about your order, please contact us within 24 hours of receiving is, and we’ll do our best to make it right.
Please keep in mind:
- We are not responsible for delays caused by shipping carriers.
- While every effort is made to securely package your cookies for transit, breakage during shipping is not grounds for a refund.
Craver Creatives (Content Creation)
Content creation services are custom-are and begin after client agreement and payment. Refunds are not available once filming has begun. If revisions are needed, we’re happy to discuss minor changes depending on the scope of the original agreement.
If there is a clear issue with the final delivery, please reach out within 3 business days of receiving the completed work so we can evaluate a resolution.
Need Help?
If you have any questions or need help with an order, contact us anytime at:
